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Digital Financial Solutions

The Top Four Reasons Why Digitally Savvy Banks Succeed

Today's digitally-savvy, always-on banking customers demand personalized experiences that are fast, easy, and seamless regardless of the channel they use. Customers expect a singular, integrated experience across various banking channels—Web,…
Vivek Agrawal
14th July 2021
Software Engineering and Technology

How the Software-as-a-Service Model is a Useful Tool in an Enterprise’s Transformation Arsenal

Let me begin with a few thought provoking questions. Why are service providers opting for cloud deployments to take their services to customers? Do these players, while requiring faster go-to-market,…
Manish Jain
4th June 2021
Customer Experience ManagementGeneral

Examining the Journey from Platform-as-a-Service to Communications-Platform-as-a-service to Facilitate Digital Engagement

In an earlier blog on the Software as a Service (SaaS) cloud computing model, I had talked about the four such models. Just as a quick refresher, permit me discuss…
Manish Jain
7th May 2021
Customer Experience ManagementGeneral

Leveraging CPaaS to deliver superior customer experience

The COVID-19 pandemic of 2020 turbocharged digital transformation initiatives across enterprises worldwide. Even heavily regulated sectors like healthcare, government, and banking embraced digital communication tools such as mobile apps, video,…
Deshbandhu Bansal
7th May 2021
GeneralInformation Technology

Tokenization beyond Tap and Pay Payments

With the advent of COVID-19, where contactless payments have become very crucial for hygiene, and the increasing payment frauds and account data compromise, which have made security paramount in payments,…
Naina Bansal
1st May 2021
General

Nepal: Financial Inclusion Scaling Heights

Today , as per Nepal Rashtra bank there are just 5958 branches and 4254 ATMS branches in Nepal serving 28.6 Million people. Despite recent efforts of central bank to drive…
Puneet J Verma
27th April 2021
Information Technology

5G: Changing the Way the World Connects, Communicates and Collaborates

5G is the fifth generation technology standard for mobile networks. To put it in context, mobile technology is, in fact, upgrading itself every decade! Take for instance, the jump from…
Manish Jain
12th April 2021
Business SolutionsMobile Financial Solutions

Digital Financial Landscape – Driving Nepal towards Digital Payments

Nepal, being a border for the two world's fastest developing economies - India and China - has eight of the world's largest mountains, a wealth of natural resources, and a…
Comviva
9th April 2021
General

The Journey of MVNOs

Mobile virtual network operator Mobile virtual network operator (MVNO) is a wireless communications services provider which does not own the network infrastructure that is used to serve its customers. An…
Puneet Takyar
1st April 2021
General

Did COVID-19 Helped in Reducing Financial Access Gender Gap in Africa?

COVID-19 pandemic and subsequent lockdown and economic crisis are the biggest challenges the world is facing since World War-II. But there has been a few positives also in the pandemic…
Mohit Bhargava
8th March 2021

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