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General

AI Cannot be Merely Deployed. There are Larger Implications

Artificial Intelligence (AI) is certainly a popular buzzword in the industry today and according to surveys by TM Forum, many have now “deployed” AI and are looking to scale. But…
Greg Armstrong
28th November 2019
Guest Blogs

Why Data Monetization is a “Must Have” for Operators Today

A growing number of operators and organizations in today’s world are tilted towards the use of data-driven strategies. Data is the key to success for organizations today and operators have…
Ronald Van Loon
28th November 2019
Mobile Financial Solutions

Digitizing the Future of Development

Fortuitous circumstances led me to visit the United Nations during the General Assembly week not too long ago. I was amongst the privileged few to participate as a panelist at…
Srinivas Nidugondi
26th November 2019
General

Micro-service Architecture

Approach of solution designing and architecting has undergone an evolution with the concept of micro services. Monolithic architecture is still of use for certain types of applications but the need…
Comviva
23rd November 2019
General

Tackling global health challenges with Digital Payments

While medical science has, without a doubt, made significant strides over the past decade, challenges such as Ebola and Cholera still persist. Unlike the past, however, the global community is…
Mohit Bhargava
23rd October 2019
General

The Reality of Digital Disruption

To stay ahead of the curve, every organization today is pulling out all the stops to “digitally disrupt” the marketplace. In this process, however, the finer nuances are often lost,…
Comviva
12th October 2019
Guest Blogs

Beyond “Data Monetization”: The Telco at the Centre of a Digital Consumer Ecosystem

Telcos have long attempted to monetize their access to subscribers and their data about these subscribers, with a mixed record of success.  These attempts have manifested as simple targeted SMS…
Kushe Bahl
26th September 2019
Messaging Solutions

RCS: No Longer Waiting in the Wings

In a fragmented communications landscape, companies have to fight hard for consumer attention. From a marketing and customer engagement perspective, this can be exhausting. SMS has, of course, been around…
Deshbandhu Bansal
5th August 2019
General

The Progressive Marketing Campaigns of the New Age

The golden rule of marketing – “Know Your Customer”. The marketing campaigns, over the years have evolved based on this premise of the golden rule of marketing. First came product…
Santosh Hungundmath
21st May 2019
Customer Experience Management

How (or) Does AI Simplify the CXM Game?

Penning blogs on customer experience management (CXM) can get tricky after a while. The bottom-line of each piece is simple-a sound CXM strategy can make or break a business. Here’s…
Amit Sanyal
3rd May 2019

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