Grey Hair Views for Technology Start-ups
I’ve spent a fair bit of time over the past five or ten years chatting with and sometimes mentoring dozens of technology start-ups as well as established SMEs, in and…
Daniel Steeves9th July 2018
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Rethinking OSS/BSS in the Age of Digital Transformation
Digital transformation has, for all intents and purposes, become the norm, not the exception in these times. This is especially true for the global telecommunications space which has, doubtlessly, been…
Bal Mukund6th July 2018
Work in Progress: Examining Sales and Distribution in Emerging Markets
These are testing times for telecom operators. On one hand, over-the-top players pose serious competition for revenue and market share. On the other, digitization is making it imperative for these…
Bal Mukund6th July 2018
Digital Sales and Distribution Key to Telco Growth in LATAM
In the era of steadily decreasing ARPUs, digitization is providing a lifeline to telecom operators all around the world. Sales and Distribution (S&D) is one such aspect of operator’s business…
Bal Mukund6th July 2018
How Big Data Analytics is Ushering in Next Generation Operations and Business Support Systems
Know your customer. The customer knows more than you. When it comes to customer experience management, this is, perhaps, the first (and, arguably, the only) rule of thumb. And why…
Amit Sanyal5th July 2018
Telecom: Digital Transformation in the Sales and Network Distribution
The digital transformation is upon us, and telecom operators seem to be the ones directly under the impact of it. The advent of new data and technological needs has meant…
Ronald Van Loon2nd July 2018
Content Discovery and How to Keep Up With Today’s Evolving Digital Landscape
The digital landscape has undergone massive changes over the past few decades. New modes of technology have increased the need for innovative marketing techniques, and with each new mode that…
David Peters22nd June 2018
How Digital Transformation Has Impacted Digital Business Management
How Digital Transformation Has Impacted Digital Business Management “Today, every business is a digital business.” It’s a quote that business leaders across all industries know well. The irony is that…
Kaustubh Kashyap21st June 2018
The Need for Telecom Service Providers to Reinvent Themselves
The world is developing at a rate of knots, and we are entering a phase where there is an enhanced inflow of data. Looking over this data revolution has put…
Ronald Van Loon15th June 2018
The Rules of Leaving Behind A Digital Legacy
It would be a bit of an understatement to say that the internet has become an integral part of one’s life. After all, let’s face it; we spend hours browsing…
Atul Madan14th June 2018
