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Business Solutions

Work in Progress: Examining Sales and Distribution in Emerging Markets

These are testing times for telecom operators. On one hand, over-the-top players pose serious competition for revenue and market share. On the other, digitization is making it imperative for these…
Bal Mukund
6th July 2018
Digital Lifestyle Solutions

Digital Sales and Distribution Key to Telco Growth in LATAM

In the era of steadily decreasing ARPUs, digitization is providing a lifeline to telecom operators all around the world. Sales and Distribution (S&D) is one such aspect of operator’s business…
Bal Mukund
6th July 2018
Consumer Value Solutions

How Big Data Analytics is Ushering in Next Generation Operations and Business Support Systems

Know your customer. The customer knows more than you. When it comes to customer experience management, this is, perhaps, the first (and, arguably, the only) rule of thumb. And why…
Amit Sanyal
5th July 2018
Guest Blogs

Telecom: Digital Transformation in the Sales and Network Distribution

The digital transformation is upon us, and telecom operators seem to be the ones directly under the impact of it. The advent of new data and technological needs has meant…
Ronald Van Loon
2nd July 2018
Digital Lifestyle Solutions

Content Discovery and How to Keep Up With Today’s Evolving Digital Landscape

The digital landscape has undergone massive changes over the past few decades. New modes of technology have increased the need for innovative marketing techniques, and with each new mode that…
David Peters
22nd June 2018
Digital Lifestyle Solutions

How Digital Transformation Has Impacted Digital Business Management

How Digital Transformation Has Impacted Digital Business Management “Today, every business is a digital business.” It’s a quote that business leaders across all industries know well. The irony is that…
Kaustubh Kashyap
21st June 2018
Guest Blogs

The Need for Telecom Service Providers to Reinvent Themselves

The world is developing at a rate of knots, and we are entering a phase where there is an enhanced inflow of data. Looking over this data revolution has put…
Ronald Van Loon
15th June 2018
Digital Lifestyle Solutions

The Rules of Leaving Behind A Digital Legacy

It would be a bit of an understatement to say that the internet has become an integral part of one’s life. After all, let’s face it; we spend hours browsing…
Atul Madan
14th June 2018
Managed VAS

Automation and AI: The powerful catalysts reshaping the quality of telecom service experience

On October 4, 2016, United States, a “configuration error” by a technician resulted in an outage that blocked over 111 million calls. About a year later, in 2017, another outage…
Anurag Srivastava
14th May 2018
General

The Internet of Things: Simplifying or Mystifying the User’s Experience?

The Internet of Things: Simplifying or Mystifying the User’s Experience? It’s been quite a while since the Internet of Things (IoT) made its debut in the technology space. Since then,…
Manish Jain
2nd May 2018

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