The future of mobile wallets lies beyond payments
The world has become a home to 7.2 billion mobile devices, and they are multiplying 5 times faster than the people are. No other technology has ever put a global…
Comviva24th March 2016
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Barriers to mobile payment adoption
Today, mobile payment options are becoming increasingly sophisticated. The reason may be attributed to the continued evolution of new supporting technologies but, even with the attainment of such maturation of…
Comviva22nd March 2016
Managed Services and Customer Experience Management: An Essential Partnership
Technology has evolved, as has managed services.In fact, it would be a bit of an understatement to say that it has undergone several permutations and combinations over the years. Shall…
Anurag Srivastava22nd March 2016
The changing dynamics of Operator and Managed Service Provider relationship
The role of the managed service provider is increasingly becoming important as operators look to new avenues for “rationalizing costs” without “sacrificing customer experience”. The thrust towards cost rationalization has…
Comviva21st March 2016
Data Monetization Challenges
The global traffic in data is going to exceed the one zettabyte (1000 exabytes) threshold by the end of 2016, according to Cisco’s VNI Forecast 2014 -2019. This growth is…
Comviva14th March 2016
Global Trends in Telecom OSS/BSS
Today, operators are faced with a plethora of challenges-namely-thinning margins, plunging ARPUs and cannibalization of revenues by the emergence of OTT service providers. To counter this, telecom operators must not…
Comviva9th March 2016
How to fool-proof your company’s OSS/BSS transformation
OSS/BSS transformation in telecom is a shift from a product centric to a customer centric model with the aim to improve customer experience and hence increase loyalty. Bringing change in…
Comviva7th March 2016
Telecom CXM enabled by Big Data Analytics
The rapid proliferation of smartphones has brought with it many changes like the increase in data consumption, migration to 3G/4G, emergence of OTT providers besides increasing customer’s expectation from the…
Comviva3rd March 2016
Mobile Money Services : Putting micro savings back into focus
One of the fascinating trends to emerge in the last few years has been the role of mobile money services in mobilizing micro savings from the unbanked and underbanked segments…
Comviva1st March 2016
Proactively Connecting With Connected Customers and Addressing Telecom Churn
In the highly competitive telecom markets of today, characterized by multiple operators and free flow of product related information, operators must wake up to the reality of telecom churn and…
Comviva29th February 2016
