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References

What is Mobile Self-Care?

For telecom users, interacting with customer care through service representatives can be inefficient and expensive. With consumer behavior undergoing significant changes and significant growth of social media channels, customers can…
Comviva
3rd September 2015
References

What is CDR Billing?

What is CDR CDR refers to the call detail record provided by a telecom service provider. It is data containing information about system usage, documenting the details of calls or…
Comviva
2nd September 2015
References

What is an SMS Hub?

The SMS hub is a new structure for the flow of international SMSs between telecom operators, who intend to reshape the way international mobile interoperability works to intermediate SMS traffic…
Comviva
2nd September 2015
Consumer Value Solutions

Making Loyalty or Rewards Programs Work

Loyalty or rewards programs have become an essential part of any direct to consumer business. Loyalty programs are specifically designed to reward customers for past purchases or incentivise them for…
Pawan S. Kulkarni
1st September 2015
References

What is Mobile money interoperability?

In broad terms, interoperability is the interconnection of mobile money services with external parties, with the aim to create value for both customers and commercial players. Viewed as a “silver…
Comviva
1st September 2015
References

How to monitor network traffic?

In today’s business environment, network traffic is at an all time high due to increased use of data by social media sites and now cloud services. This has created a…
Comviva
31st August 2015
References

What are the emerging mobile data platforms?

Data is going to be central to the way a company markets its products in the future. Paid social promotions are becoming key weapons as marketers try to break through…
Comviva
31st August 2015
References

What is the MMSC Platform?

With smartphone penetration reaching unprecedented heights, the demand for multimedia services has increased multifold. The diverse variety of contents allowed by multimedia messaging have culminated sweep uptake for the mobile…
Comviva
28th August 2015
References

Operators shape success, Subscribers power up prepaid: Mobile recharge platforms

The telecom sector is characterized by hyper-competition. For service providers, mobile recharge platforms have become an irreplaceable means to sense, shape and control their prepaid business. Mobile recharge platforms have evolved as…
Comviva
28th August 2015
Consumer Value Solutions

The fine line between insights and actionable insights

We live in a data-rich age. According to Cisco’s Visual Networking Index, annual global IP traffic will pass the zettabyte (1000 exabytes) threshold by the end of 2016, and will…
Amit Sanyal
27th August 2015

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