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Key recognition in Gartner Market Guide reports in the CSP domain
Comviva Recognized in Gartner Hype Cycle for Communication Service Provider Operations, 2023
Comviva has been recognized as a sample vendor for contributions in the following categories:
- Partner Ecosystem Management Platforms for CSPs
- CSP Data Monetization
- Service and Resource Orchestration
Gartner Hype Cycle captures the top operational capabilities for CSP CIOs to plan, invest and enable broader transformation. CSP operations and its transformation encompass numerous evolving technologies and processes that call for continued investments in capabilities essential for success.
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Market Guide for Partner Relationship Management Applications, 2023
Gartner defines Partner relationship management (PRM) applications market as a set of tools used by providers to interact with their indirect channel partners on a one-to-one and one-to-many basis. PRM tools enhance communication, facilitate training, and support partner sales and marketing activities. PRM applications are used to help providers scale their partner programs and improve partner experience.
Read MoreMarket Guide for CSP Revenue Management and Monetization Solutions, 2022
Gartner defines CSP revenue management and monetization as a part of BSS, as commercial off-the-shelf software solutions that enable CSPs to manage their revenue management (rating, charging, billing, payments, collections, revenue assurance and fraud management) and monetization initiatives.
Read MoreMarket Guide for AI Offerings in CSP Customer and Business Operations, 2023
Gartner defines AI in CSP customer and business operations as commercial off-the-shelf (COTS) offerings(either embedded in operational technology [OT] applications, a horizontal application or a platform/open platform) with capabilities to utilize customer and business operation data, and develop and evolve algorithms. It also can manage the life cycle of algorithms, applying them to a variety of use cases that optimize and enhance CSP customer and business operations.
Read MoreMarket Guide for CSP Customer Management and Experience Solutions, 2023
Gartner defines customer management and experience solutions as part of business support systems (BSS) solutions for CSPs, and as commercial off-the-shelf software solutions that address CSPs’ all customer-facing operational requirements. This includes managing customer channels, customer information, incidents, products, pricing, quotes and offers, order and partner management.
Read MoreKey Recognitions by Gartner in the CPaaS domain
Market Guide for Communications Platform as a Service, 2022
Recognizes Comviva as a vendor in the CPaaS domain having focus on omnichannel for customer experience, supporting messaging services in verticals such as telecom and finance, among others.
Read MoreMarket Share Analysis: CPaaS, Worldwide, 2022
The report recognizes Comviva’s market presence in the regions including Middle East, APAC and parts of Europe, in the CPaaS domain.
Read MoreTelcos Must Adopt a Multipronged Approach to Succeed in the CPaaS Market
Comviva recognized as a notable vendor having ability to help telcos API-enable their core telecommunication modules
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Forrester recognizes Comviva’s MobiLytix™ Suite in multiple domains
The Customer Analytics Technologies Landscape, Q1 2024
The tools, solutions, and platforms companies use to transform data into customer-focused actions that win, serve, and retain customers.
Read MoreThe Customer Journey Orchestration Landscape, Q1 2024
The use of real-time data to discover journeys, analyze them, predict future behavior, and adjust the journey in the moment to increase the lifetime value of customer, operational efficiency, and business results.
Read MoreThe Real-Time Interaction Management Landscape, Q4 2023
Enterprise marketing technology that delivers contextually relevant experiences, value, and utility at the appropriate moment in the customer lifecycle via preferred customer touchpoints.
Read MoreThe Loyalty Technology Solutions Landscape, Q4 2022
Enterprise marketing technology that supports customer data management, analytics, segmentation, and workflow tools for designing, executing, and measuring marketing engagement across digital and offline channels.
Read MoreThe Cross-Channel Marketing Hubs Landscape, Q1 2023
Technology solutions that enable marketers to create, manage, and track consumer loyalty programs — including management of currencies, tiers, rewards, offers, and campaigns.
Read MoreNow Tech: Enterprise Marketing Suites, Q2 2022
An integrated portfolio of marketing technology products that provide analytics, automation, and orchestration of insight-driven customer interactions to support inbound and outbound marketing.
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Key recognition for BlueMarble Commerce in B2B Digital Commerce domain by IDC
Our BlueMarble Commerce solution takes center stage, recognized for transforming B2B digital commerce with tailored solutions for midmarket growth, praised for its commerce engine, composable, modular and truly headless architecture, complex product bundling capabilities, and unified CRM capabilities, ideal for SPs and telcos that can easily extend into a fully functional modular commerce platform.
IDC MarketScape: Worldwide B2B Digital Commerce Applications for Midmarket Growth 2023–2024
Recognized as a “Major Player” in IDC MarketScape: Worldwide B2B Digital Commerce Applications for Midmarket Growth 2023–2024, which provides an assessment of the principal B2B digital commerce platforms suitable for midmarket buyers
Read MoreIDC MarketScape: Worldwide Enterprise B2B Digital Commerce Applications 2023–2024 Vendor Assessment
Recognized as a “Contender” in IDC MarketScape: Worldwide Enterprise B2B Digital Commerce Applications 2023–2024 Vendor Assessment. This provides an assessment of the principal B2B digital commerce platforms suitable for enterprises
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Comviva recognized as a market leader, ranking 2nd, in the Digital Wallets space by Juniper Research
Juniper’s competitor leaderboard ranks Comviva 2nd in the leading digital wallet platforms, across a number of criteria, including the range of payments facilitated, innovation and future business prospects; securing the maximum in “Capacity & Capability” category.
Juniper finds that the number of digital wallet users globally will exceed 5.4 billion in 2028; rising from 3.7 billion in 2023. The report highlighted Open Banking as key for digital wallet vendors in developed markets, with Open Banking-facilitated payments offering a low-cost and friction-free alternative to other mechanisms.
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